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Steve Ells Quotes
Steve Ells Quotes
Steve Ells
American
Businessman
Born:
Sep 12
,
1966
Cooking
Food
Great
People
Stars
You
Related authors:
Bill Gates
Henry Ford
Jim Rohn
Les Brown
Peter Drucker
Stephen Covey
Steve Jobs
Warren Buffett
When our employees walk in in the morning, they see food. They have to cook. At the restaurants, we chop cilantro, onions, and limes two or three times a day. We make guacamole from fresh avocados.
Steve Ells
Food
Day
Morning
Walk
Three
Employees
Our
Restaurants
See
Onions
Make
Fresh
Times
Cook
Chop
Two
I'm very much looking forward to relentlessly focusing on ensuring an excellent guest experience, removing unnecessary complexity from our operations, championing innovation, and pursuing our mission of making better food accessible to more people.
Steve Ells
Food
Experience
Innovation
People
Better
Looking
Our
Guest
Ensuring
Relentlessly
Complexity
Focusing
Unnecessary
More
More People
Excellent
Pursuing
Mission
Removing
Looking Forward
Operations
Accessible
Making
Very
Much
Forward
Championing
I was so terrified that the business would not do well and that there would be no way that I would be in a position to pay my dad back this $80,000. At Stars, as a line cook, I think that I was making $10 or $12 an hour. So $80,000 - to have to pay that back was incomprehensible.
Steve Ells
Business
Pay
Stars
Think
Back
Way
Would
Would-Be
Hour
Well
Terrified
Making
Line
Cook
Dad
Incomprehensible
Position
Looking inward and understanding where you made mistakes in the past helps you set up for change.
Steve Ells
You
Change
Made
Looking
Mistakes
Understanding
Past
Inward
Up
Where
In The Past
Helps
Set
Our economic model allows us to invest a disproportionate amount in our food costs. We have a very efficient system: customers go through a single line, the people who serve you are the ones who make the food, and our menu board is not cluttered.
Steve Ells
Food
You
People
Single
Our
System
Costs
Economic
Through
Invest
Menu
Make
Go
Line
Very
Efficient
Model
Board
Customers
Cluttered
Us
Who
Disproportionate
Serve
Amount
The best Chipotle restaurant managers get the title 'restaurateur' and a $10,000 bonus for each person they hire who starts as crew and goes on to become a manager.
Steve Ells
Best
Become
Starts
Bonus
Crew
Restaurant
Hire
Person
Get
Goes
Manager
Managers
Title
Who
Each
After a two-year stint at Stars, I wanted to start my own full-service restaurant, but I didn't have the funds to do so, so I got a modest loan from my parents and opened Chipotle with the goal of having it fund that restaurant.
Steve Ells
Loan
Parents
Own
Stars
Two-Year
Restaurant
My Own
Having
Opened
Got
Goal
Wanted
After
Modest
Fund
Start
Funds
Chipotle was going to incorporate all the things I had learned at the Culinary Institute and Stars and really elevate typical fast food.
Steve Ells
Food
Stars
Typical
Had
Institute
Learned
Culinary
Going
Really
Elevate
Fast
Fast Food
Things
Incorporate
We can teach people how to run a Chipotle.
Steve Ells
People
Run
How
Teach
People were asking me all kinds of questions about the business, and I was initially put off. I was like, 'Just invest if you want to invest. Don't bother me.'
Steve Ells
Me
You
Business
People
Kinds
About
Bother
Invest
Put
Like
Were
Off
Questions
Just
Want
Asking
Initially
If I had taken money from, say, venture capital, they would have wanted a certain return in a certain time period. McDonald's, on the other hand, seemed very interested in my passion about creating this brand. I trusted them, and they did not really interfere with the brand.
Steve Ells
Time
Money
Passion
Other
Say
Would
About
Seemed
Had
Taken
Period
Venture
Return
Venture Capital
Hand
Time Period
Trusted
Very
Brand
Did
Wanted
McDonald
Interested
Them
Capital
Really
Certain
Creating
Interfere
Chipotle was wildly successful, and I thought, 'Well, let me open one more.'
Steve Ells
Me
Thought
Wildly
More
Open
Well
Successful
Chipotle is based on a very simple idea: We start with great ingredients, prepare them using classic cooking techniques, and serve them in a way that allows people to get exactly what they want.
Steve Ells
Great
Cooking
People
Simple
Way
Exactly
Exactly What
Classic
Simple Idea
Idea
Very
Get
Want
Them
Ingredients
Using
Prepare
Based
Serve
Techniques
Start
Chipotle is really showing that there's a better way to do fast food.
Steve Ells
Food
Better
Way
Better Way
Really
Showing
Fast
Fast Food
We keep the menu of burritos, tacos, and salads simple so we can make it using high quality fresh ingredients that are actually prepared and cooked on site rather than re-heated.
Steve Ells
Quality
Simple
High
Rather
High-Quality
Menu
Make
Fresh
Fresh Ingredients
Salads
Than
Site
Ingredients
Cooked
Using
Prepared
Keep
Actually
I am deeply sorry that people got sick from eating at our restaurants. It's the worst thing that can happen.
Steve Ells
People
Sorry
Sick
Our
Worst
Worst Thing
Restaurants
Eating
Got
Am
Happen
Deeply
Thing
Certainly, in college, I had no idea what I wanted to do, I studied art history and had a great time, but I didn't have any sort of career aspirations.
Steve Ells
Art
Time
Great
History
College
No Idea
Had
Studied
Idea
Great Time
Sort
Art History
Any
Wanted
Aspirations
Certainly
Career
I was always interested in cooking; it was always a hobby of mine.
Steve Ells
Cooking
Mine
Always
Hobby
Interested
We want to show all of our customers that the industry standards that we had been employing before - which are considered great standards - were not good enough.
Steve Ells
Good
Great
Before
Not Good Enough
Enough
Our
Considered
Had
Employing
Industry
Were
Been
Want
Which
Customers
Show
Standards
We can assure you today that there is no E. coli in Chipotle. We have thoroughly tested our food, we have thoroughly tested our surfaces, and we are confident that Chipotle is a safe place to eat.
Steve Ells
Today
Food
You
Safe Place
Assure
Our
Thoroughly
Eat
Safe
Tested
Confident
Place
I use a lot of citrus for seasoning. There's lemon or lime juice in just about everything, and that balances with salt very nicely. Things like toasted cumin seeds for the beans. The use of fresh herbs like oregano and cilantro.
Steve Ells
Salt
Everything
Citrus
Seeds
About
Beans
Like
Balances
Lime
Fresh
Juice
Lot
Very
Just
Lemon
Toasted
Use
Nicely
Seasoning
Things
Herbs
After operating in three diverse markets, we have determined ShopHouse hasn't demonstrated an attractive unit economic model.
Steve Ells
Three
Markets
Determined
Diverse
Economic
Attractive
Operating
Model
After
Unit
We have a terrific team, and our managers are terrific managers, but we have made it too complicated for them and too complicated in a way that they just can't do an excellent job in many cases when it comes to the customer experience.
Steve Ells
Experience
Complicated
Job
Made
Too
Our
Way
Cases
Excellent
Terrific
Managers
Just
Customer
Them
Team
Many
Our commitment to serving produce from local farms and other sustainable sources is one of the ways we are changing the way people think about and eat fast food.
Steve Ells
Food
Commitment
People
Think
Other
Changing
Local
Our
Way
Ways
Eat
About
Sources
Sustainable
Produce
Farms
Fast
Fast Food
Serving
Despite offering dollar menus and frequent discounts, many of these chains also scored poorly in terms of value.
Steve Ells
Value
Despite
Terms
Also
Frequent
Dollar
Offering
Poorly
Many
Chains
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