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Customer Quotes
Customer Quotes
There is only one boss. The customer. And he can fire everybody in the company from the chairman on down, simply by spending his money somewhere else.
Sam Walton
Business
Money
Somewhere
Fire
Down
Everybody
Else
Spending
Boss
Only
Somewhere Else
He
Simply
His
Customer
Company
Chairman
The aim of marketing is to know and understand the customer so well the product or service fits him and sells itself.
Peter Drucker
Service
Aim
Marketing
Know
Well
Him
Understand
Fits
Itself
Sells
Customer
Product
Business is all about the customer: what the customer wants and what they get. Generally, every customer wants a product or service that solves their problem, worth their money, and is delivered with amazing customer service.
Fabrizio Moreira
Service
Business
Problem
Money
Worth
Amazing
Every
About
Delivered
Generally
Get
Wants
Customer
Customer Service
Product
By putting the employee first, the customer effectively comes first by default, and in the end, the shareholder comes first by default as well.
Richard Branson
First
Putting
Employee
Well
Effectively
End
In The End
Customer
Default
It is not the employer who pays the wages. Employers only handle the money. It is the customer who pays the wages.
Henry Ford
Money
Only
Employer
Employers
Wages
Handle
Customer
Who
Pays
If you work just for money, you'll never make it, but if you love what you're doing and you always put the customer first, success will be yours.
Ray Kroc
Success
Work
Love
You
Money
Will
First
Never
Put
Make
Always
Doing
Just
Customer
Yours
The golden rule for every business man is this: 'Put yourself in your customer's place.'
Orison Swett Marden
Man
Business
Yourself
Every
Rule
Put
The Golden Rule
Golden
Golden Rule
Place
Customer
Your
The best customer service is if the customer doesn't need to call you, doesn't need to talk to you. It just works.
Jeff Bezos
Service
Best
You
Talk
Call
Just
Customer
Customer Service
Works
Need
We see our customers as invited guests to a party, and we are the hosts. It's our job every day to make every important aspect of the customer experience a little bit better.
Jeff Bezos
Day
Experience
Every Day
Better
Job
Important
Party
Every
Our
Guests
Bit
See
Hosts
Invited
Make
Little
Customer
Little Bit
Customers
Aspect
The purpose of a business is to create a customer.
Peter Drucker
Business
Purpose
Customer
Create
Everyone talks about building a relationship with your customer. I think you build one with your employees first.
Angela Ahrendts
Relationship
You
First
Employees
Build
Building
Think
Everyone
About
Talks
Customer
Your
The simple act of saying 'thank you' is a demonstration of gratitude in response to an experience that was meaningful to a customer or citizen.
Simon Mainwaring
Thankful
Saying
Gratitude
You
Experience
Simple
Citizen
Thank You
Response
Simple Act
Demonstration
Thank
Customer
Meaningful
Act
It is so much easier to be nice, to be respectful, to put yourself in your customers' shoes and try to understand how you might help them before they ask for help, than it is to try to mend a broken customer relationship.
Mark Cuban
Relationship
Broken
You
Yourself
Mend
Try
Be Nice
Before
Shoes
Nice
Respectful
Easier
Put
Understand
How
Than
Customer
Them
Customers
Might
Ask
Much
Your
Help
Exceed your customer's expectations. If you do, they'll come back over and over. Give them what they want - and a little more.
Sam Walton
You
Back
Give
Exceed
More
Over
Come
Expectations
Want
Little
Customer
Them
Your
We've had three big ideas at Amazon that we've stuck with for 18 years, and they're the reason we're successful: Put the customer first. Invent. And be patient.
Jeff Bezos
Be Patient
Three
Invent
First
Big
Patient
Stuck
Had
Put
Ideas
Years
Amazon
Big Ideas
Customer
Successful
Reason
Your customers are the lifeblood of your business. Their needs and wants impact every aspect of your business, from product development to content marketing to sales to customer service.
John Rampton
Service
Needs
Business
Every
Marketing
Impact
Lifeblood
Development
Content
Sales
Wants
Customer
Customer Service
Customers
Aspect
Product
Your
The minute you do any layoffs, you might as well lay off the whole joint because everybody forgets about the customer and worries about their job security.
Steve Wynn
You
Job
Everybody
Worries
Job Security
Security
Minute
About
Lay
Joint
Layoffs
Well
Because
Off
Forgets
Any
Customer
Might
Whole
The most important thing you can do is make the distinction between customer service and guest hospitality. You need both things to thrive, but they are completely different.
Danny Meyer
Service
You
Thrive
Important
Guest
Distinction
Both
Hospitality
Between
Most
Most Important Thing
Make
Important Thing
The Most Important
Different
Customer
Customer Service
Thing
Things
Need
I'd just like to be treated like a regular customer.
Elvis Presley
Like
Just
Customer
Regular
Treated
Customer loyalty comes from consistent experience. They learn to count on you.
Jimmy John Liautaud
Loyalty
You
Experience
Consistent
Count
Learn
Customer
At a car dealership, the person who sells the car is the hero, and also gets the commission. But if the mechanics don't service that car well, the customer won't return.
Roger Staubach
Service
Car
Hero
Also
Well
Return
Sells
Person
Commission
Gets
Customer
Who
Mechanics
Our DNA is as a consumer company - for that individual customer who's voting thumbs up or thumbs down. That's who we think about. And we think that our job is to take responsibility for the complete user experience. And if it's not up to par, it's our fault, plain and simply.
Steve Jobs
Experience
Fault
Voting
Job
Responsibility
Down
Think
Complete
Our
Par
About
Individual
Take
Consumer
Simply
Thumbs
Up
Plain
Customer
User
Who
Company
Customer expectations? Nonsense. No customer ever asked for the electric light, the pneumatic tire, the VCR, or the CD. All customer expectations are only what you and your competitor have led him to expect. He knows nothing else.
W. Edwards Deming
You
Light
Nothing
Competitor
Else
Only
He
Him
Knows
Nonsense
Led
Expect
Expectations
Tire
Customer
Asked
Your
Electric
Electric Light
Ever
Everyone says Toyota is the best company in the world, but the customer doesn't care about the world. They care if we are the best in town, or not. That's what I want to be.
Akio Toyoda
Best
World
Care
Everyone
Says
About
Town
Toyota
Want
Customer
Company
I worked in a Starbucks that wasn't very popular - before the big coffee boom in London. My boss didn't take kindly to my incessant sitting. I was like, 'Look, I've dusted everything, the stockroom is all figured out... I would rather sit now so I have the energy when a customer does come in.'
Andrew Garfield
Coffee
Big
Before
Sit
Energy
Everything
Boom
Out
Would
Kindly
London
Boss
Rather
Take
Come
Like
Look
Does
Very
Sitting
Customer
Worked
Incessant
Figured
Popular
Starbucks
Now
Courteous treatment will make a customer a walking advertisement.
James Cash Penney
Will
Advertisement
Make
Courteous
Walking
Customer
Treatment
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