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Customer Quotes
At Capital One 360, a customer forfeits the in-person experience to save money. If the app or website is down, a customer must send a deposit by mail.
Kayla Tausche
Website
Experience
Money
Down
Must
Mail
Send
Deposit
Customer
Capital
App
Save
Think about it: if you were running a multi-million dollar company, and your database of customer information was stolen, would you want to tell your clients? No. Most companies did not until the laws required them to. It's in the best interest of organisations - when they're attacked and information is stolen - to tell nobody.
Kevin Mitnick
Best
You
Think
Tell
Would
Running
About
Laws
Database
Attacked
Nobody
Most
Until
Clients
Were
Dollar
Did
Stolen
Want
Information
Interest
Customer
Them
Organisations
Required
Your
Companies
Company
And our size: The company this year is going to be close to $50 billion, so if that's the case and you can continue to grow that fast, I would rather put my energies to solving customer problems and growing our business than worrying about integrating and laying people off.
Kevin Rollins
You
Business
People
Problems
Year
Our
Worrying
Would
Solving
About
Case
Rather
Laying
Put
Continue
Integrating
Off
Close
Than
Going
Size
Energies
Customer
Billion
Company
Grow
Growing
Fast
Bargain... anything a customer thinks a store is losing money on.
Kin Hubbard
Money
Losing
Store
Anything
Customer
Bargain
Thinks
The customer wants what the customer wants - when they want it, where they want it, and how they want it. And if you want to build a big business, and you want to be meaningful to a big, broad group of customers, you need to think about how you're going to meet them in the various places where they might expect to see you.
Kirsten Green
You
Business
Big
Build
Group
Think
Meet
Broad
See
About
Various
Big Business
How
Expect
Going
Where
Want
Wants
Places
Customer
Them
Customers
Might
Meaningful
Need
My father taught us that to thrive, excellence in technology, quality, and customer service along with cost competitiveness is a prerequisite. His contribution to business, the economy, and society at large can never be underscored enough.
Kumar Mangalam Birla
Service
Technology
Business
Quality
Father
Thrive
Society
Enough
Cost
Excellence
Never
Along
Economy
His
Contribution
Taught
Customer
Customer Service
Us
Large
Prerequisite
Competitiveness
Disruption starts with committing to excellence and taking a stand for your customer.
Lewis Howes
Starts
Excellence
Taking
Committing
Customer
Stand
Your
Disruption
It's almost always easier to sell to an existing customer base than to find a new one.
Lewis Howes
Easier
Find
Almost
New
Always
New One
Existing
Sell
Than
Customer
Base
Value is created for the customer, and that allows our suppliers, agents and staff that work with Sany to obtain success.
Liang Wengen
Success
Work
Value
Our
Suppliers
Obtain
Staff
Customer
Agents
Created
My view of AMD is that we have a tremendous set of technology assets, people, capability, customer relationships. We're not going to define ourselves in somebody else's shadow.
Lisa Su
Technology
People
Somebody
Else
Tremendous
Relationships
Define
Ourselves
Shadow
Going
Capability
Customer
View
Assets
Set
The key for us is to have assets that are easy for people to get to and they want to use. So Go90 right out of the gate will have certain things that are exclusive to Verizon, but you can download it if you're a Sprint customer or T-Mobile customer, and they're doing that. Things like the AwesomenessTV - exclusive content.
Lowell McAdam
You
People
Key
Will
Out
Easy
Exclusive
Like
Content
Doing
Sprint
Get
Want
Customer
Us
Certain
Use
Certain Things
Download
Assets
Right
Things
Gate
We looked at the customer segment that we want to go after, the Millennials, which everybody wants to go after. They are not buying linear TV.
Lowell McAdam
Everybody
TV
Segment
Looked
Go
Linear
Want
After
Wants
Which
Customer
Millennials
Buying
I will work to ensure Duke Energy is positioned to continue its track record of outstanding customer service and operational and financial excellence.
Lynn Good
Work
Service
Financial
Will
Energy
Ensure
Record
Excellence
Outstanding
Track
Track Record
Operational
Continue
Duke
Customer
Customer Service
As part of KPMG, Cynergy's people and processes can help clients leverage digital and mobile technologies to transform existing customer engagement and employee mobile enablement into seamless experiences for end users across multiple platforms and devices.
Lynne Doughtie
People
Digital
Part
Devices
Employee
Clients
Existing
Mobile
End
Experiences
Transform
Processes
Customer
Across
Engagement
Help
Seamless
Users
Multiple
Platforms
Technologies
Leverage
The primary goal of IoT is to solve business problems, not to deliver a cool project or new technology. Focus on a business-relevant problem, and work with your customer to solve it.
Maciej Kranz
Work
Technology
Business
Problem
Problems
Focus
Project
Solve
Deliver
Primary
Primary Goal
New
Goal
New Technology
Customer
Your
Cool
In 2000, when my partner Ben Horowitz was CEO of the first cloud computing company, Loudcloud, the cost of a customer running a basic Internet application was approximately $150,000 a month.
Marc Andreessen
Internet
First
Partner
Cloud
Month
Approximately
Running
Cost
Computing
Customer
CEO
Company
Basic
Application
Ben
I've been a customer of the top venture capital firms, so I know exactly what they do and don't do.
Marc Andreessen
Top
Exactly
Exactly What
Know
Venture
Venture Capital
Been
Customer
Capital
You look to Google, you see this incredible world of information, you see the advertising, but you also get Google Analytics. And Google Analytics coupled with Salesforce's sales and service and marketing means that both of our customers are going to have customer insights that they've never had before. That is really exciting.
Marc Benioff
Service
You
World
Google
Before
Incredible
Our
Marketing
See
Insights
Both
Never
Had
Exciting
Look
Also
Advertising
Coupled
Sales
Get
Going
Information
Customer
Customers
Really
Means
I empathize with women in their high heels so I'll be there in my kilt and T-shirt and I'll walk around all day just to prove that if I can wear the shoes for 36 hours then certainly our customer can wear them.
Marc Jacobs
Day
Women
Walk
Shoes
Our
All Day
High
High Heels
Wear
Empathize
Hours
Around
Prove
Just
Customer
Heels
Them
Then
Certainly
Corporations invest in sophisticated CRM, or Customer Relationship Management, programs to effectively oversee their relationship with their customers at every point during the buying process.
Marc Ostrofsky
Relationship
Management
Every
Programs
Corporations
Point
Invest
Sophisticated
Oversee
Effectively
Process
Customer
Customers
Buying
In tech, people want an object for what's inside it, what it does. You need to make a defensive design that people won't walk away from. A chair is aggressive - you want a customer to choose it from many others.
Marcel Wanders
You
People
Walk
Aggressive
Design
Defensive
Others
Inside
Object
Make
Does
Want
Customer
Choose
Many
Chair
Tech
Away
Need
On Amazon, you find retailers that want Amazon to do part of their services. Those, you don't find to the same degree on Google Shopping. On Google Shopping, you find sort of the bigger brands, those who want to have the customer relationship themselves - the data, the payment details, the search patterns.
Margrethe Vestager
Relationship
You
Shopping
Degree
Google
Those
Details
Find
Data
Part
Sort
Amazon
Brands
Same
Want
Bigger
Patterns
Customer
Themselves
Payment
Who
Search
Services
Customers are your best teachers. Learning about your customer's beliefs, values, and priorities teaches you which selling points you should emphasize.
Mark Goulston
Best
You
Learning
Values
About
Points
Emphasize
Priorities
Selling
Which
Customer
Customers
Should
Your
Teachers
Teaches
Beliefs
Right or wrong, the customer is always right.
Marshall Field
Wrong
Always
Customer
Right
Being a 'monopoly' is not illegal, nor is trying to best one's competitors through lower prices, better customer service, greater efficiency, or more rapid innovation.
Marvin Ammori
Service
Best
Innovation
Better
Monopoly
Rapid
More
Through
Prices
Greater
Nor
Efficiency
Trying
Being
Customer
Customer Service
Lower
Illegal
Competitors
My definition of 'innovative' is providing value to the customer.
Mary Barra
Value
Innovative
Definition
Providing
Customer
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