Mark Goulston Quotes

Mark Goulston
Mark Goulston
American Psychologist
Born: Feb 21, 1948
Life People Time World You Your
Related authors: Abraham Maslow Angela Duckworth B. F. Skinner Elisabeth Kubler-Ross Erich Fromm Erik Erikson Phil McGraw Wayne Dyer
Being alone with fear can rapidly turn into panic. Being alone with frustration can rapidly turn into anger. Being alone with disappointment can rapid turn into discouragement and, even worse, despair. Mark Goulston
Alone Anger Disappointment Frustration Fear Despair Panic Worse Rapid Rapidly Discouragement Being Being Alone Turn Even Even Worse
Speak the truth. People will forgive an honest mistake; they won't forgive you if you lie. Mark Goulston
Truth You Mistake Lie People Speak Will Forgive Honest
Know what's important and what isn't. Have the wisdom to know the right thing to do, the integrity to do it, the character to stand up to those who don't, and the courage to stop those who won't. Mark Goulston
Wisdom Character Integrity Courage Important Right Thing Those Know Up Stop The Right Thing Stand Stand Up Who Right Thing
Self-esteem should not be confused with self-confidence. Self-confidence is believing in your competence and your ability to do something, whereas self-esteem is believing in your goodness. Mark Goulston
Confused Goodness Ability Something Self-Confidence Self-Esteem Whereas Should Your Believing Competence
A leader who is confused or confusing causes too much anxiety, and a leader who is too controlling is revealing more insecurity and a lack of leadership. Mark Goulston
Leadership Anxiety Confused Too Much Insecurity Leader Controlling Too More Revealing Causes Lack Much Confusing Who
Braggarts are insecure and need attention, and bragging often has the opposite effect on most people when you're trying to gain their respect and increase your influence. Mark Goulston
You Respect People Increase Insecure Attention Most Opposite Bragging Effect Trying Often Influence Gain Your Need
Do what you say you're going to do. Follow through means never having to say you're sorry. Mark Goulston
You Sorry Say Follow Follow Through Having Through Never Going Means
PTSD occurs following a trauma that was so awful that in retrospect you don't understand how you survived. What that causes is an extreme feeling of vulnerability that you get past but that doesn't go away. Mark Goulston
You Feeling Go Away Past Extreme Following Retrospect Vulnerability Understand How Occurs Causes Go Survived Get Trauma Away Awful
Without the ambition to raise oneself to life's challenges, growth and innovation would never happen. Mark Goulston
Life Challenges Innovation Ambition Would Oneself Never Without Happen Growth Raise
Customers are your best teachers. Learning about your customer's beliefs, values, and priorities teaches you which selling points you should emphasize. Mark Goulston
Best You Learning Values About Points Emphasize Priorities Selling Which Customer Customers Should Your Teachers Teaches Beliefs
The most influential people strive for genuine buy-in and commitment - they don't rely on compliance techniques that only secure short-term persuasion. Mark Goulston
Commitment People Strive Compliance Secure Only Rely Most Genuine Influential Short-Term Persuasion Techniques
Leadership is more about clarity than it is about control. Mark Goulston
Leadership Control Clarity About More Than
I am blessed to count among my friends and colleagues people who are very thoughtful and who deeply care about our country. Mark Goulston
People Care Country Blessed Our Thoughtful Colleagues About Count Am Friends Very Who Among Deeply
If there was one key to happiness in love and life and possibly even success, it would be to go into each conversation you have with this commandment to yourself front and foremost in your mind, 'Just Listen' and be more interested than interesting, more fascinated than fascinating, and more adoring than adorable. Mark Goulston
Happiness Life Success Love You Conversation Yourself Key Mind Possibly Would Would-Be More Adorable Adoring Go Commandment Foremost Than Front Listen Just Interested Interesting Your Fascinated Fascinating Even Each
Why do people who consider themselves good communicators often fail to actually hear each other? Often it's due to a mismatch of styles: To someone who prefers to vent, someone who prefers to explain seems patronizing; explainers experience venters as volatile. Mark Goulston
Good Experience People Other Consider Someone Seems Volatile Fail Vent Styles Due Hear Often Patronizing Explain Themselves Communicators Who Each Why Actually
Connecting is always better than disconnecting. Mark Goulston
Better Always Than Connecting
Technology loves and thrives and makes gobs of money on conspicuous consumption. Mark Goulston
Technology Money Thrive Conspicuous Consumption Makes Loves
MIA stands for 'missing in action,' which is the way others can experience you when you're too busy multi-tasking, being pulled at by the world and by everything that's going on in your head, and, essentially, when you're too busy being busy. Mark Goulston
You Experience World Being Busy Action Busy Too Others Everything Way Head Missing Going Essentially Being Which Your Stands Pulled
Forget the empty platitudes; your star employee is not a 'godsend.' They are a person deserving of your not infrequent acknowledgment and worthy of appreciation and respect. Mark Goulston
Appreciation Respect Worthy Employee Empty Person Forget Acknowledgment Your Star Platitudes Deserving
Very often, when you get into a conversation that's more of a debate, you'll pick up that the other person is venting at you. And when someone vents at you, it triggers a reaction. You get defensive and vent back. Mark Goulston
You Conversation Debate Other Defensive Back Triggers Someone More Pick Vent Reaction Up Very Person Get Often
The amygdala is like a point guard in the emotional part of your middle brain. When it is overwhelmed, it hijacks you away from being able to access your upper rational brain and think and assess what to do. It essentially disables your ability to think. Mark Goulston
You Think Guard Ability Able Rational Point Point Guard Emotional Part Like Access Brain Overwhelmed Upper Essentially Middle Being Your Assess Away
To many in the global community, American business - especially our financial institutions - are seen as a bunch of thieves, and as the saying goes, 'There's no honor among thieves.' Mark Goulston
Saying Business Financial Honor Seen Community Thieves Our Global Institutions Bunch American Goes Many Among
When you're actually talking over someone, it's as if you're just pontificating and they're not even there. And their body language - they're trying to get away from you. And if you're pontificating at an audience, and there's a break, the non-martyrs in the audience are not going to come back. I mean, they just want to get away from you. Mark Goulston
You Language Back Someone Over Come Talking Audience Get Trying Going Just Want Break Mean Body Body Language Even Away Actually
Yes, CEOs are under pressure from all sides, and executives have all sorts of people pushing and pulling at them. But too often, they begin to view and treat their teams, and especially their assistants, as appliances. And a good assistant knows that the last thing their boss wants to hear from them is a personal complaint about anything. Mark Goulston
Good People Treat Pressure Too Complaint Sides About Boss Pushing Executives Sort Knows Hear Yes Begin Personal Often Anything Wants Them CEOs View Teams Thing Appliances Assistant Last Assistants Pulling
Women work and feel like they have to take care of so many details. Sometimes they don't get much help from their husbands. Mark Goulston
Work Women Sometimes Care Details Husbands Take Take Care Feel Like Get Much Help Many
I know CEOs, and they get sick when they have to lay people off, especially around Christmas. Mark Goulston
Christmas People Sick Lay Know Around Off Get CEOs
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