Mark Goulston quote

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Why do people who consider themselves good communicators often fail to actually hear each other? Often it's due to a mismatch of styles: To someone who prefers to vent, someone who prefers to explain seems patronizing; explainers experience venters as volatile.
Mark Goulston
Mark Goulston
Mark Goulston
Born: Feb 21, 1948

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Good, Experience, People, Other, Consider, Someone, Seems, Volatile, Fail, Vent, Styles, Due, Hear, Often, Patronizing, Explain, Themselves, Communicators, Who, Each, Why, Actually

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