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Customers Quotes
The reality is that most companies are not about any values at all - they are about making money. It is extremely rare for a business to stand for anything because most businesses don't want to alienate potential customers, and if you believe in anything you are going to alienate someone.
Jerry Greenfield
You
Business
Reality
Money
Values
Rare
Believe
Alienate
Extremely
About
Someone
Potential
Most
Because
Making
Making Money
Any
Going
Want
Anything
Customers
Stand
Businesses
Companies
I've done a lot of odd jobs, including waitressing, which most actors have done. I was a busboy - girl - when I was younger and sold things at little fairs when I was younger. I mostly related the role to being a waitress and having to deal with customers. There are good people and some not-so-good people.
Jess Weixler
Good
People
Good People
Girl
Related
Sold
Jobs
Some
Having
Most
Mostly
Deal
Odd
Odd Jobs
Waitress
Waitressing
Lot
Role
Done
Being
Which
Little
Customers
Younger
Including
Actor
Things
When we first started Marquis Jet back in 2001, one of our first goals was to try to break into the Hollywood marketplace. We thought it was a good way to help build brand credibility and attract new customers by word of mouth.
Jesse Itzler
Good
Goals
Try
Word
Thought
First
Build
Mouth
Jet
Back
Our
Way
Marketplace
Good Way
New
Attract
Brand
Break
Word-Of-Mouth
Customers
Hollywood
Help
Credibility
Started
Well, developers do want to touch a lot of customers. We have to make our platform very popular in order for them to do that. If we make their jobs easier, then they'll be more likely to stay on the Windows platform.
Jim Allchin
Our
Easier
Jobs
Stay
Windows
Touch
More
Developers
Likely
Well
Make
Lot
Very
Order
Want
Them
Customers
Then
Popular
Platform
In my column series 'The Main Thing', I often talk about how Internet technology can improve the way people communicate - both within a business and between a business and its customers and partners.
Jim Barksdale
Technology
Business
People
Communicate
Internet
Way
About
Both
Main
Main Thing
Column
Between
Talk
Partners
Within
How
Improve
Often
Customers
Series
Thing
We can collaborate with a Netscape employee or partner who's halfway around the world. We can distribute information and software to customers and shareholders, and get their feedback.
Jim Barksdale
World
Feedback
Partner
Software
Collaborate
Distribute
Netscape
Shareholders
Employee
Halfway
Around
Get
Information
Customers
We can provide beta software to our developers in advance of the general public. We can easily link up with external partners, customers, and suppliers.
Jim Barksdale
Software
Our
Easily
Beta
General
General Public
Advance
Suppliers
Developers
Partners
Provide
Link
Up
Public
Customers
External
I can't deny that some customers and prospects think it's the key to our future. But it's not. We're certainly supportive of the Dept. of Justice and the 20 states that have brought this action.
Jim Barksdale
Future
Justice
Key
Action
Think
Our
States
Some
Brought
Prospects
Supportive
Deny
Customers
Certainly
One of Netscape's main attractions to customers from Day One is that we provide alternatives. And that's cherished by many customers - certainly not all.
Jim Barksdale
Day
Netscape
Main
Day One
Attractions
Alternatives
Cherished
Provide
Customers
Certainly
Many
We also provide a lot of services with our consulting group that allow people to take maximum advantage of the Net economy. Those all seem to resonate with customers and are providing a good strong base going forward.
Jim Barksdale
Good
People
Strong
Resonate
Group
Our
Those
Net
Seem
Consulting
Take
Allow
Advantage
Economy
Also
Provide
Lot
Providing
Maximum
Going
Customers
Forward
Base
Services
And so if your competitors aren't growing, if there isn't a competitive reason to grow, and you want focus and discipline to add customers to existing stores, you adjust your strategy.
Jim Cantalupo
You
Discipline
Focus
Strategy
Add
Adjust
Existing
Want
Stores
Customers
Your
Reason
Grow
Growing
Competitive
Competitors
Salads was a big indicator of that - there was a huge market out there for it. And why not tap it? Some of the things we are doing now around the globe are responding to customers. It's not because some guy sued you.
Jim Cantalupo
You
Big
Market
Responding
Out
Some
Indicator
Guy
Globe
Because
Around
Doing
Salads
Tap
Huge
Customers
Sued
Now
Why
Why Not
Things
We're trying to make the music service a cultural point of reference, and that's why we're making video. We're making video for our Apple Music customers and our future customers.
Jimmy Iovine
Service
Music
Future
Our
Point
Make
Making
Reference
Cultural
Trying
Customers
Video
Why
Apple
Dog-fooding is using your own products so that you understand from inside out what it is you're providing the customers. It's another way to gain insights and to gain intelligence. You use it yourself; you eat your own dog food. Every time we do that, we discover something that we can improve.
Joe Gebbia
Time
Food
You
Yourself
Dog
Intelligence
Own
Every
Every Time
Way
Out
Inside
Inside-Out
Eat
Insights
Something
Another
Another Way
Understand
Dog Food
Discover
Providing
Improve
Gain
Customers
Use
Your
Products
Using
The Osram brand and the Osram company is well-established in the world. Customers like them.
Joe Kaeser
World
Like
Brand
Them
Customers
Company
Tariffs would mean prices going up, and customers don't want higher prices.
Joe Kaeser
Would
Higher
Prices
Up
Going
Want
Mean
Customers
Marketing is your battle plan for the sales team - it's about defining the landscape. Marketing is doing cohort analysis and understanding exactly what possible customers are out there. It's understanding not only which customers will respond to what messages, but also how customers will become clients if you include certain product features.
Joe Lonsdale
You
Battle
Will
Become
Understanding
Analysis
Marketing
Defining
Respond
Out
Possible
Exactly
Exactly What
About
Only
Features
Also
Messages
Clients
How
Doing
Sales
Which
Customers
Plan
Certain
Landscape
Product
Your
Team
Include
Auctomatic was a compressed start-up experience, going from start to launch to acquisition in under a year. We spent a long time building the product before getting our first customer, whereas with Stripe we made sure we had paying customers from the very start.
John Collison
Time
Experience
Made
Long
Long Time
First
Building
Year
Before
Our
Spent
Stripe
Launch
Had
Sure
Very
Getting
Going
Whereas
Customer
Customers
Acquisition
Product
Paying
Start
Start-Up
We are really trying to move from being just a technology provider to being a partner with our customers.
John L. Flannery
Technology
Partner
Our
Provider
Trying
Move
Just
Being
Customers
Really
We have invested in many of our customers in the health care business by lending or leasing money for equipment purchases or investing in some customers to help them grow business.
John L. Flannery
Health
Business
Money
Care
Our
Purchases
Some
Invested
Investing
Health Care
Equipment
Lending
Them
Customers
Help
Many
Grow
Chefs get sucked into the trap of 'fine dining' because some guides make it central to their ratings system and because some customers have been trained to focus their expectations on the trappings and not on the food. It's all a gigantic waste of energy.
John Lanchester
Food
Focus
Energy
Guides
System
Gigantic
Dining
Fine
Some
Ratings
Make
Because
Chefs
Been
Trained
Expectations
Get
Central
Customers
Trap
Trappings
Sucked
Waste
Customers want high-quality food, good service, and good store experience, and most retailers fail to deliver on those.
John Mackey
Service
Good
Food
Experience
Those
High-Quality
Deliver
Fail
Most
Store
Want
Customers
When times are good, there is budget available for increased research on secondary products or customers.
John Quelch
Good
Research
Increased
Secondary
Budget
Times
Available
Customers
Products
Learning about and from your customers isn't always easy and requires a commitment to continual observation.
John Rampton
Learning
Commitment
Easy
About
Observation
Always
Customers
Requires
Your
The way that customers pay businesses is constantly evolving. Instead of paying with paper, like cash and checks, businesses are expected to accept a variety of payment methods ranging from credit cards to digital payments.
John Rampton
Digital
Pay
Way
Paper
Evolving
Constantly
Cash
Variety
Instead
Checks
Like
Accept
Methods
Expected
Customers
Paying
Payment
Payments
Businesses
Credit
Credit Cards
Cards
When done correctly, gift and loyalty cards can improve your cash flow, acquire and retain customers, and increase your overall brand presence.
John Rampton
Loyalty
Gift
Increase
Correctly
Cash
Retain
Overall
Brand
Improve
Done
Customers
Acquire
Your
Presence
Cards
Flow
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