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Customer Quotes
Firms need to ensure that their ability to provide effective customer service keeps pace with their growth. If you're marketing your firm to new customers, you better be able to provide them service when they do business with you.
Arthur Levitt
Service
You
Business
Better
Marketing
Ensure
Ability
Able
Firm
New
Provide
Effective
Pace
Customer
Them
Customer Service
Customers
Your
Keeps
Growth
Need
We were the first multibrand platform for the customization of designer clothing. And it's great to be a first mover if you manage to pull it off. You can have a great competitive advantage. But if you're quite early, you're learning a lot: both learning as a company, and the customer is still learning.
Aslaug Magnusdottir
Great
You
Learning
First
Both
Advantage
Still
Were
Lot
Off
Manage
Quite
Clothing
Customer
Company
Platform
Designer
Early
Competitive
Competitive Advantage
Pull
I'm Icelandic, from this small country where there was very limited access to fashion when I was growing up, and so, for me, it's really important to have a product that's relevant for this global customer.
Aslaug Magnusdottir
Fashion
Me
Country
Important
Relevant
Small
Small Country
Global
Access
Limited
Up
Very
Where
Customer
Really
Product
Growing
Growing Up
As a customer, I would see pieces that I loved and then find out they weren't being made because no store had ordered them.
Aslaug Magnusdottir
Made
Out
Would
Find
See
Had
Pieces
Because
Were
Being
Store
Ordered
Loved
Customer
Them
Then
Just recently I was in Target with my mom shopping, and out of the blue, I see this father and his two daughters and he says, 'Can they get a picture with you?' And I'm thinking to myself, 'Am I the one millionth customer or something?'
Atticus Shaffer
Myself
Mom
You
Shopping
Father
Picture
Thinking
Says
Out
See
Something
Daughters
He
Am
His
Target
Get
Blue
Just
Customer
Two
Recently
The customer is a remarkably selfish person: He takes the relationship to where the execution is in his favor.
Azim Premji
Relationship
Selfish
Favor
Remarkably
He
Takes
Execution
His
Person
Where
Customer
There are certain people I am allergic to. I even intervene when I don't like a customer; I rush in and check all the names. If I don't like them, I don't take them.
Azzedine Alaia
People
Allergic
Intervene
Rush
Take
Check
Like
Names
Am
Customer
Them
Certain
Even
I did everything in my power to give my brokers brand identity and clout in the market. I saw my job as parent to build them up and if I took care of them, then they would take care of their customer.
Barbara Corcoran
Care
Job
Power
Build
Took
Market
Everything
Saw
Broker
Would
Give
Parent
Take
Take Care
Identity
Up
Brand
Did
Clout
Customer
Them
Then
Experts said public companies worry about the loss of customer confidence and the legal liability to shareholders or security vendors when they report flaws.
Barton Gellman
Confidence
Legal
Worry
Security
About
Shareholders
Vendors
Said
Loss
Report
Experts
Public
Customer
Flaws
Companies
Liability
One of the things which make any company successful, in particular the Home Depot, was that we understood and catered to the customer. If it didn't sell, it didn't make a difference what we thought or our research told us. They told us if it was successful by buying it or not.
Bernard Marcus
Home
Thought
Research
Our
One Of The Things
Particular
Make
Make A Difference
Understood
Sell
Any
Difference
Which
Customer
Us
Successful
Home Depot
Company
Things
Buying
In the bubble that was dot-com 1.0 emerged Google, Amazon, and some of the most valuable companies on the planet. They were successful because they focused on their customer; they focused on revolutionary products.
Brad Garlinghouse
Valuable
Google
Focused
Some
Emerged
Bubble
Most
Because
Were
Amazon
Revolutionary
Customer
Dot-Com
Planet
Successful
Products
Companies
I don't think value to the customer is achieved at the expense of employees' welfare.
Brad Stone
Welfare
Value
Employees
Think
Expense
Achieved
Customer
If there is one positive takeaway from the collapse of Mt.Gox, it is the willingness of a new generation of Bitcoin companies to work together to ensure the future of Bitcoin and the security of customer funds.
Brian Armstrong
Positive
Work
Future
Together
Generation
Bitcoin
Collapse
Ensure
Security
Willingness
New
New Generation
Customer
Work Together
Companies
Funds
Grandpa didn't have any idea of customer service. But he wanted to make a living. Eventually, we saw it was not in our best interest to be arguing with customers.
Bruce Nordstrom
Service
Best
Living
Our
Saw
Arguing
He
Idea
Make
Any
Wanted
Interest
Customer
Customer Service
Customers
Grandpa
Eventually
The key here is that with planning, you can take advantage of opportunities, where without this planning, you may just watch them pass you by. Like knowing that a key potential customer may be at a conference and putting together a pitch just in case you run into them - or being caught by surprise with nothing coherent to say.
Bruce Pittman
You
Together
Key
Opportunities
Take Advantage
Nothing
Say
Run
Case
Potential
Take
Advantage
Putting
Like
Knowing
Without
Pass
Caught
Surprise
Conference
Pitch
May
Just
Being
Where
Customer
Them
Planning
Watch
Here
Coherent
I've never been a waitress, hostess, bartender or any of the typical side jobs you'd expect an actor to have. This is partly because I've always been afraid of dropping plates on customer's heads.
Candace Kita
You
Side
Typical
Jobs
Never
Hostess
Dropping
Heads
Partly
Because
Always
Been
Waitress
Expect
Any
Afraid
Customer
Bartender
Plates
Actor
I'm a bad customer for my own buildings! If I'm choosing an apartment, I choose one about five or six stories high so that I can see the people, the trees, and the world on the street. Beyond that, I lose contact with the ground!
Cesar Pelli
People
World
Lose
Own
Trees
High
Bad
See
About
My Own
Contact
Beyond
Buildings
Five
Six
Stories
Apartment
Customer
Choose
Ground
Choosing
Street
As far as the banking industry is concerned - and I am sure it must be true for various industries as well - is that the only thing that is constant is change. Your business models are changing, the customer demands are changing and the regulations are changing constantly.
Chanda Kochhar
Business
Change
Be True
Changing
Must
Constant
Constantly
Only
Various
True
Demands
Well
Concerned
Industries
Industry
Sure
Am
Models
Banking
As Far As
The Only Thing
Customer
Far
Your
Regulations
Thing
I use my interaction with both my kids to know how the youth today relates to technology, their expectations in terms of mobility and social solutions by customer services-oriented businesses like banking.
Chanda Kochhar
Today
Technology
Youth
Relates
Kids
Solutions
Both
Like
Know
Terms
How
Mobility
Expectations
Banking
Interaction
Social
Customer
Use
Businesses
Whether you're an opera singer, a legislator or customer service operator, there is a way that we can find common ground with our audience - be they young or old, Democrats or Republicans, rich or poor, religious or secular.
Charity Sunshine Tillemann-Dick
Service
You
Old
Secular
Young
Rich
Our
Way
Find
Religious
Opera
Opera Singer
Singer
Democrats
Operator
Audience
Common
Legislator
Common Ground
Whether
Republicans
Customer
Customer Service
Poor
Ground
As a young analyst just out of Stanford business school in the 1960s, I got to really understand what growth was about. Back then, you had to ask a customer to pay some money. That was the most important thing in getting a company off the ground.
Charles Schwab
You
Business
Money
School
Important
Young
Pay
Analyst
Back
Out
Some
About
Had
Most
Most Important Thing
Understand
Got
Important Thing
Off
Getting
Just
The Most Important
Customer
Ask
Then
Really
Business School
Ground
Company
Stanford
Growth
Thing
What I disliked most about working as a shop assistant wasn't the occasional snooty customer or the shop or the hours, but the way people reacted when I told them I was a shop assistant - their automatic assumption that I didn't enjoy it.
Charlie Brooker
People
Enjoy
Assumption
Way
About
Hours
Most
Occasional
Shop
Automatic
Customer
Them
Disliked
Working
Assistant
Cops in New York City don't have the best reputation. It's a fast-paced city, and they deal with a lot, and many people have seen lots of cops interact with the public utilizing what can be gently called 'not the best customer service.'
Chris Gethard
Service
Best
People
Seen
Reputation
City
New
Deal
Gently
Lot
Lots
York
New York
Interact
New York City
Public
Customer
Customer Service
Many
Utilizing
Fast-Paced
Cops
The customer is not always right.
Chris Pine
Always
Customer
Right
Usually all I care about is how elegant or over-the-top the pieces are, it's nice to really get to understand what the customer wants and needs as opposed to just focusing on the aesthetic.
Christian Cota
Needs
Care
Nice
Focusing
About
Over-The-Top
Pieces
Understand
How
Aesthetic
Opposed
Get
Just
Wants
Customer
Really
Elegant
I like my customer to be fierce.
Christian Louboutin
Like
Customer
Fierce
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