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Daniel H. Pink Quotes
Daniel H. Pink Quotes
Daniel H. Pink
American
Author
Born:
1964
Better
People
Think
Work
World
You
Related authors:
F. Scott Fitzgerald
Frederick Douglass
Helen Keller
Henry David Thoreau
Joyce Meyer
Mark Twain
Og Mandino
Zig Ziglar
Empathy is about standing in someone else's shoes, feeling with his or her heart, seeing with his or her eyes. Not only is empathy hard to outsource and automate, but it makes the world a better place.
Daniel H. Pink
Heart
Eyes
World
Better
Feeling
Shoes
Else
Seeing
About
Someone
Only
Better Place
Outsource
Empathy
Makes
His
Place
Hard
Standing
Her
Too often, when you are close to people in power, you're trying to make them happy; you're trying to tell them what they want to hear. But I find that really good leaders don't want that. They want the truth. And you do them a service, and yourself a service, by just being honest and straightforward.
Daniel H. Pink
Service
Truth
Good
You
Happy
Yourself
People
Power
Too
Tell
Find
Leaders
Make
Hear
Close
Trying
Often
Just
Being
Want
Being Honest
Them
Straightforward
Really
Honest
When the facts are on your side, there is huge power in pitching with questions. Because questions are active rather than passive. They necessitate a response.
Daniel H. Pink
Power
Active
Side
Response
Rather
Facts
Because
Passive
Huge
Questions
Than
Pitching
Your
Clinton was super attuned to other people to the point where he talks about feeling other people's pain. Clinton is probably the most buoyant, resilient person in American political history.
Daniel H. Pink
History
People
Political
Feeling
Pain
Other
Super
About
Point
He
Most
Talks
Attuned
Clinton
Political History
Person
Buoyant
American
Where
Resilient
It's a world where anyone you're selling to probably has just as much information as you, has lots of choices, and all kinds of ways to talk back. And so, the low road is less and less of an option. You actually have to take the high road: Be more honest, more direct, more transparent.
Daniel H. Pink
You
World
Back
Ways
High
Kinds
Direct
More
Take
Road
Talk
Lots
Selling
Option
Just
Just As Much
Where
Anyone
Information
Low
Much
Choices
Transparent
Less
Actually
Honest
When we make progress and get better at something, it is inherently motivating. In order for people to make progress, they have to get feedback and information on how they're doing.
Daniel H. Pink
People
Progress
Better
Feedback
Something
Make
How
Doing
Motivating
Get
Order
Information
Inherently
There is a huge body of evidence showing that people do better in their work when they know why they're doing it in the first place. They do better when they see what they're doing contributes to something in the world.
Daniel H. Pink
Work
People
World
Better
First
Evidence
See
Something
Know
First Place
Doing
Huge
Place
Body
Showing
Why
In large organizations there are discrete functions. I do this; you do that. I swim in my lane; you swim in your lane. That can be very effective for certain processes and in certain stable conditions. But it doesn't work in unstable conditions.
Daniel H. Pink
Work
You
Unstable
Conditions
Effective
Discrete
Very
Stable
Processes
Certain
Lane
Your
Organizations
Large
Swim
Functions
Too many people hold a very narrow view of what motivates us. They believe that the only way to get us moving is with the jab of a stick or the promise of a carrot. But if you look at over 50 years of research on motivation, or simply scrutinize your own behavior, it's pretty clear human beings are more complicated than that.
Daniel H. Pink
You
People
Complicated
Behavior
Too Many People
Own
Research
Believe
Too
Way
Carrot
Promise
Pretty
More
Only
Clear
Simply
Over
Look
Stick
Narrow
Motivates
Motivation
Years
Very
Jab
Than
Get
Human
Human Beings
Hold
Moving
Scrutinize
Us
View
Your
Many
Beings
Most of what we know about sales comes from a world of information asymmetry, where for a very long time sellers had more information than buyers. That meant sellers could hoodwink buyers, especially if buyers did not have a lot of choices or a way to talk back.
Daniel H. Pink
Time
World
Long
Long Time
Back
Way
About
More
Could
Had
Know
Most
Talk
Sales
Lot
Sellers
Very
Very Long Time
Than
Did
Where
Information
Choices
Meant
Buyers
We have this idea that extroverts are better salespeople. As a result, extroverts are more likely to enter sales; extroverts are more likely to get promoted in sales jobs. But if you look at the correlation between extroversion and actual sales performance - that is, how many times the cash register actually rings - the correlation's almost zero.
Daniel H. Pink
You
Better
Result
Enter
Correlation
Jobs
Promoted
Rings
Cash
Cash Register
More
Almost
Idea
Performance
Between
Look
Likely
How
How Many Times
Sales
Salespeople
Times
Get
Register
Many
Actual
Zero
Actually
The science shows that the best way to use money is to take the issue of money off the people. Pay people enough so that money isn't an issue, and they can focus on doing great work.
Daniel H. Pink
Work
Best
Great
Science
People
Money
Focus
Pay
Enough
Way
Best Way
Take
Great Work
Doing
Issue
Off
Use
Shows
For creative tasks, the best approach is often just to hire great people and get out of their way.
Daniel H. Pink
Best
Great
Creative
People
Approach
Way
Out
Great People
Hire
Get
Tasks
Often
Just
Especially for fostering creative, conceptual work, the best way to use money as a motivator is to take the issue of money off the table so people concentrate on the work.
Daniel H. Pink
Work
Best
Creative
People
Money
Way
Table
Best Way
Take
Concentrate
Conceptual
Issue
Motivator
Off
Use
Fostering
Studying design has made me a much, much more astute observer of this aspect of business. And I'm working mightily to improve my empathic skills. I've dramatically improved my ability to read facial expressions - and I'm trying to be a better, more attentive listener.
Daniel H. Pink
Me
Business
Better
Made
Design
Dramatically
Astute
Ability
Facial
More
Observer
Studying
Attentive
Read
Improve
Improved
Trying
Listener
Much
Working
Aspect
Skills
Expressions
Management did not emanate from nature. Management is not a tree: it's a television set. Somebody invented it. It doesn't mean it's going to work forever. Management is great. Traditional notions of management are great if you want compliance. But if you want engagement, self-direction works better.
Daniel H. Pink
Work
Great
Nature
You
Management
Better
Somebody
Tree
Emanate
Television
Television Set
Compliance
Invented
Traditional
Forever
Did
Going
Want
Mean
Engagement
Notions
Works
Set
People don't know how to listen, and it's not their fault. In school, we learn how to read, we learn how to write - but nobody teaches you how to listen.
Daniel H. Pink
You
People
Fault
School
Write
Nobody
Know
Learn
Read
How
Listen
Teaches
Traditional performance reviews have passed their sell-by date. Big time. There's research showing that roughly two-thirds of performance appraisals have either no effect - or a negative effect! - on employee performance.
Daniel H. Pink
Time
Negative
Big
Research
Date
Performance
Employee
Passed
Traditional
Effect
Reviews
Big Time
Either
Showing
Roughly
Two-Thirds
Entrepreneurs are moving from a world of problem-solving to a world of problem-finding. The very best ones are able to uncover problems people didn't realize that they had.
Daniel H. Pink
Best
People
World
Problems
Able
Entrepreneurs
Had
Uncover
Very
Problem-Solving
Moving
Realize
Giving people some kind of control over what they do is important. Human beings don't do their best work under conditions of control.
Daniel H. Pink
Work
Best
People
Giving
Important
Control
Kind
Best Work
Some
Over
Conditions
Human
Human Beings
Beings
There's an idea out there that salespeople have actually been obliterated by the Internet, which is just not supported by the facts.
Daniel H. Pink
Internet
Out
Facts
Idea
Supported
Been
Salespeople
Just
Which
Actually
A lot of times when you have very short-term goals with a high payoff, nasty things can happen. In particular, a lot of people will take the low road there. They'll become myopic. They'll crowd out the longer-term interests of the organization or even of themselves.
Daniel H. Pink
You
People
Goals
Organization
Will
Become
Out
High
Crowd
Myopic
Take
Road
Particular
Nasty
Lot
Very
Times
Happen
Short-Term
Low
Themselves
Interests
Payoff
Even
Things
I happen to be extremely left-brained; my instinct is to draw a chart rather than a picture. I'm trying to get my right-brain muscles into shape. I actually think this shift toward right-brain abilities has the potential to make us both better off and better in a deeper sense.
Daniel H. Pink
Better
Picture
Sense
Think
Extremely
Draw
Ability
Rather
Chart
Potential
Both
Better Off
Shape
Toward
Instinct
Make
Shift
Off
Than
Get
Trying
Happen
Us
Deeper
Actually
Muscles
In economic terms, we've always thought of work as a disutility - as something you do to get something else. Now it's increasingly a utility - something that's valuable and worthy in its own right.
Daniel H. Pink
Work
You
Valuable
Thought
Own
Increasingly
Else
Worthy
Something
Something Else
Economic
Terms
Always
Get
Utility
Now
Right
It seems the best approach for any venture is a combo platter - Japan's quality-consciousness paired with America's willingness to experiment and (sometimes) fail.
Daniel H. Pink
Best
Sometimes
Experiment
Approach
Willingness
Seems
Fail
Venture
America
Any
Japan
Platter
I think the more important task for a young person than developing a personal brand is figuring out what she's great at, what she loves to do, and how she can use that to leave an imprint in the world. Those are tough questions, but essential ones. Answer those - and the personal brand follows.
Daniel H. Pink
Great
World
Tough
Important
Young
Think
Those
Out
Follows
More
Developing
She
Answer
How
Leave
Questions
Imprint
Brand
Than
Person
Task
Personal
Essential
Loves
Young Person
Use
Figuring
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