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Customer Quotes
Customer Quotes
You have to realize that the customer really is king. People who go into more established businesses probably have to be careful not to be casual about that. When you have a brand-new business, and nobody knows who you are, you know you have to work really hard for your customers.
Fred DeLuca
Work
You
Business
People
King
Be Careful
About
More
Casual
Nobody
Know
Knows
Go
Established
Customer
Customers
Realize
Really
Your
Hard
Who
Businesses
Careful
Customers are a great way to finance a business for many reasons. First, customer financing is typically non dilutive. They want something from you other than equity in your business. Customers also help you fit your product to the market. And customers will help debug and improve the quality of the product.
Fred Wilson
Finance
Great
You
Business
Quality
Will
First
Other
Market
Way
Financing
Something
Also
Great Way
Equity
Fit
Than
Improve
Want
Customer
Customers
Product
Your
Help
Reasons
Many
I'm a capitalist by conviction and profession. I believe the best economic system is one that rewards entrepreneurship and risk-taking, maximizes customer choice, uses markets to allocate scarce resources and minimizes the regulatory burden on business.
Gary Hamel
Best
Business
Burden
Conviction
Believe
Resources
Markets
System
Scarce
Risk-Taking
Economic
Allocate
Entrepreneurship
Economic System
Rewards
Customer
Capitalist
Choice
Regulatory
Profession
Uses
Like any small business owner, I experienced the pressures of building a company from the ground up - developing a business plan, balancing the books, meeting payroll and building a customer base.
Gavin Newsom
Business
Building
Meeting
Books
Pressures
Small
Small Business
Developing
Like
Balancing
Up
Owner
Any
Experienced
Customer
Plan
Business Owner
Ground
Payroll
Company
Base
When you understand your customer base, you have to provide them with what they want.
Geisha Williams
You
Understand
Provide
Want
Customer
Them
Your
Base
Every customer is different, and the travel experience is completely fluid, but the end goal is to find the best solutions.
Gillian Tans
Best
Travel
Experience
Fluid
Every
Solutions
Find
Goal
End
Different
Customer
If firms were made to hire according to quotas, it might optimize the percentage of women in the industry, but that doesn't necessarily translate into more quality products for the customer.
Gillian Tans
Quality
Women
Made
Percentage
More
Industry
Hire
Were
According
Optimize
Customer
Might
Translate
Products
Necessarily
An American customer can book in English all over the world, but also, somebody from Japan or China can book in their own language everywhere. We translate all of our content into these languages, and that's quite unique. We service our direct customers - the innkeepers - as well in their own language.
Gillian Tans
Service
Book
World
Language
Somebody
Own
Our
Everywhere
Direct
Over
Also
Well
Content
American
Quite
China
Japan
Customer
Customers
Translate
Languages
English
Unique
Only institutions that go about the old-fashioned business of taking in deposits from customer A and lending them out to customer B should be called banks. The rest should call themselves what they are. 'Parlors' would be appropriate, or 'dens' - words more suitable to venerable betting pursuits.
Graydon Carter
Business
Words
Rest
Suitable
Appropriate
Out
Would
Would-Be
About
More
Only
Pursuits
Taking
Betting
Venerable
Institutions
Call
Go
Banks
Lending
Customer
Them
Themselves
Should
Old-Fashioned
As the Internet has sped up the consumer experience, customer expectations are higher.
Greg Gianforte
Experience
Internet
Higher
Consumer
Up
Expectations
Customer
Broadband gives small businesses the opportunity to broaden their customer base and reduce their overheads through e-commerce platforms.
Hamadoun Toure
Opportunity
Broadband
Broaden
Small
Gives
Small Businesses
Through
Reduce
Customer
Businesses
Base
Platforms
Southwest Airlines is successful because the company understands it's a customer service company. It also happens to be an airline.
Harvey Mackay
Service
Airline
Airlines
Also
Because
Understands
Southwest
Happens
Customer
Customer Service
Successful
Company
As regards this country, in which protection has always to some extent existed, it is the best customer that England ever had, and our demands upon her grow most steadily and regularly under protection.
Henry Charles Carey
Best
Protection
Country
Our
Some
Steadily
Had
Demands
Most
Always
Existed
Regards
Which
Customer
Regularly
England
Grow
Ever
Her
Extent
A motivated employee treats the customer well. The customer is happy, so they keep coming back. It's not one of the enduring green mysteries of all time; it is just the way it works.
Herb Kelleher
Time
Happy
Mysteries
Back
Way
All-Time
Employee
Well
Coming
Motivated
Green
Just
Enduring
Customer
Works
Keep
Treats
I am concerned about any attrition in customer traffic at Starbucks, but I don't want to use the economy, commodity prices or consumer confidence as an excuse. We must maintain a value proposition to our customers as well as differentiate the Starbucks Experience. That is the key.
Howard Schultz
Confidence
Experience
Key
Value
Our
Must
About
Prices
Consumer
Consumer Confidence
Proposition
Maintain
Economy
Excuse
Well
Concerned
Attrition
Am
Traffic
Any
Commodity
Want
Customer
Customers
Use
Starbucks
Differentiate
Starbucks is committed to evolving and enhancing our customer experience with innovative and wholesome food offerings.
Howard Schultz
Food
Experience
Innovative
Our
Evolving
Committed
Customer
Wholesome
Starbucks
Enhancing
I am concerned about any attrition in customer traffic at Starbucks, but I don't want to use the economy, commodity prices or consumer confidence as an excuse.
Howard Schultz
Confidence
About
Prices
Consumer
Consumer Confidence
Economy
Excuse
Concerned
Attrition
Am
Traffic
Any
Commodity
Want
Customer
Use
Starbucks
My parents were immigrants who started a nursery as a way to get us kids through school. I learned around the dinner table about customer service and cash flow and paying bills.
Jack Dangermond
Service
School
Dinner
Parents
Nursery
Way
Kids
Immigrants
Dinner Table
Table
About
Cash
Through
Learned
Around
Were
Get
Customer
Customer Service
Us
Paying
Who
Bills
Started
Flow
If you want to invest in us, we believe customer number one, employee number two, shareholder number three. If they don't want to buy that, that's fine. If they regret, they can sell us.
Jack Ma
Buy
You
Regret
Three
Believe
Fine
Invest
Employee
Sell
Want
Customer
Us
Number
Two
Number Three
My mother was a single mom whose days were spent as a customer service rep at Con Edison in downtown Brooklyn.
Jacqueline Woodson
Service
Mom
Mother
Single
Spent
Brooklyn
Con
Days
Edison
Single Mom
Rep
Were
Customer
Customer Service
Whose
Downtown
To give money to a woman - and here I must speak as a man - is to deny her special quality, her irreplaceability, and reduce her unique amiability to a commodity. Money takes away her name, while transforming her lover into a nameless customer of a market of appetites.
James Buchan
Man
Woman
Quality
Speak
Money
Lover
Market
Must
Give
Takes
Name
Reduce
Deny
Commodity
While
Transforming
Customer
Special
Unique
Appetites
Away
Her
Here
I never trust an executive who tends to pass the buck. Nor would I want to deal with him as a customer or a supplier.
James Cash Penney
Business
Trust
Would
Tends
Never
Buck
Executive
Him
Deal
Pass
Nor
Want
Customer
Who
Bobby and I went through some old questionnaires about customer requirements for languages, then we compiled a new one and sent it out to a few dozen people we knew.
James Frank
People
Old
Few
Out
Some
About
Through
Knew
New
New One
Customer
Sent
Then
Bobby
Requirements
Languages
Dozen
There is always going to be that luxury customer out there. I have clients who buy $10,000 dresses and clients who buy $60 dresses. It's not so much about the money. Design is a mentality.
Jason Wu
Buy
Money
Luxury
Design
Out
Dresses
About
Mentality
Clients
Always
Going
Customer
Much
Who
The issue is not to ask your customers what they want today, but to try to imagine what the customer is going to want in a world where, for instance, their cellphone is in their glasses.
Jay S. Walker
Today
World
Glasses
Try
Instance
Issue
Going
Where
Want
Customer
Customers
Ask
Your
Imagine
Targeted marketing delivers a lower customer acquisition cost and gets you to profitable growth faster. The goal is to quickly identify the costs associated with acquiring your most profitable segment of customers and the incremental value - if any - of going beyond your core.
Jay Samit
You
Value
Faster
Incremental
Marketing
Cost
Costs
Segment
Beyond
Most
Identify
Goal
Targeted
Quickly
Gets
Any
Going
Customer
Customers
Acquiring
Acquisition
Lower
Your
Growth
Profitable
Associated
Core
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