Marc Benioff quote

The future of communicating with customers rests in engaging with them through every possible channel: phone, e-mail, chat, Web, and social networks. Customers are discussing a company's products and brand in real time. Companies need to join the conversation.
Marc Benioff

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Trailblazer: The Power of Business as the Greatest Platform for Change
Trailblazer: The Power of Business as the Greatest Platform for Change
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