Herb Kelleher quote

I don't really have any peeves, and I fly other carriers a good bit. My experience has been good in terms of getting on the airplane expeditiously and getting to my destination as need be, on time, with my bags - which I carry on.
Herb Kelleher

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Nuts!: Southwest Airlines' Crazy Recipe for Business and Personal Success
Nuts!: Southwest Airlines' Crazy Recipe for Business and Personal Success
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