Katrina Lake quote

'Personalization' is a popular word in retail, and people often misuse it to describe simple marketing tactics, like segmenting emails or using big data to identify the likely gender of a visitor to their websites.
Katrina Lake

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Harvard Business Review Magazine (May/June, 2018) Agile at Scale Cover
Harvard Business Review Magazine (May/June, 2018) Agile at Scale Cover
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