Robert Wilkie quote

When an American veteran comes to VA, it is not up to him to employ a team of lawyers to get VA to say yes. It is up to VA to get the veteran to yes, and that is customer service.
Robert Wilkie

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Helen Keller: From Tragedy to Triumph (The Childhood of Famous Americans Series)
Helen Keller: From Tragedy to Triumph (The Childhood of Famous Americans Series)
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