Gretchen Rubin quote

Try to never say 'yes' on the phone; instead, say, 'I'll get back to you.' When you're actually speaking to someone, the desire to be accommodating is very strong, and can lead you to say 'yes' without enough consideration.
Gretchen Rubin

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The Four Tendencies: The Indispensable Personality Profiles That Reveal How to Make Your Life Better (and Other People's Lives Better, Too)
The Four Tendencies: The Indispensable Personality Profiles That Reveal How to Make Your Life Better (and Other People's Lives Better, Too)
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