Christopher Voss quote

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If your first objective in the negotiation, instead of making your argument, is to hear the other side out, that's the only way you can quiet the voice in the other guy's mind. But most people don't do that.
Christopher Voss
Christopher Voss

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You, People, Mind, Argument, First, Other, Side, Way, Negotiation, Out, Objective, Guy, Only, Voice, Instead, Most, Making, Hear, Quiet, Your

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Never Split the Difference: Negotiating as if Your Life Depended on It
Never Split the Difference: Negotiating as if Your Life Depended on It
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