Patrick Lencioni quote

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Clients don't expect perfection from the service providers they hire, but they do expect honesty and transparency. There is no better way to demonstrate this than by acknowledging when a mistake has been made and humbly apologizing for it.
Patrick Lencioni
Patrick Lencioni
Born: 1965

Topics

Service, Mistake, Honesty, Better, Made, Way, Has-Been, Perfection, Better Way, Clients, Demonstrate, Hire, Been, Providers, Expect, Than, Acknowledging, Apologizing, Transparency, Service Providers, Humbly

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