Christopher Voss quote

Mirroring is simply repeating what someone just said. It creates more reception from the other side, it focuses attention, and it gives them an opportunity to dial in more with you and you to dial in more with them. It causes an almost completely unconscious response for the person to want to go on.
Christopher Voss

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Never Split the Difference: Negotiating as if Your Life Depended on It
Never Split the Difference: Negotiating as if Your Life Depended on It
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