Letitia Baldrige quote

Europeans are easily offended by errors in their titles or full names. Their exasperation is equal to that shown by Americans when the department store fouls up their bills.
Letitia Baldrige

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Letitia Baldrige's New Manners for New Times: A Complete Guide to Etiquette
Letitia Baldrige's New Manners for New Times: A Complete Guide to Etiquette
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